Maple Knoll Communities, Inc.: Case Study

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The Knolls of Oxford is a non-profit continuing care retirement community which is owned and operated by Maple Knoll Communities Inc. and has a history of more than 165 years of serving older adults. The Knolls is located on a beautiful 85-acre campus and has villas, assisted living apartments, skilled nursing facility, a rehabilitation center and memory support. When completed in 2004, The Knolls included 80 cottages, 40 assisted living apartments and 50 nursing care units. The Knolls is less than two miles from Miami University and thus provides all the charm, security, stimulation and culture of living in a college town (Knolls website) The mission of Maple Knoll Communities, Inc. is “to be a growing provider of outstanding facilities…show more content…
They have professionally landscaped grounds, covered entry, all year sunrooms, ample closets, fully equipped kitchens, washer/dryer, attached one or two car garage etc. The villas at the Knolls have distinctive surroundings, privacy and security which will greatly enhance the retirement lifestyle of residents there. There’s a Community Clubhouse that provide residents with a location for different social activities programs which allow individuals to be as active and participative as they wish. Each villa also includes all kinds of basic services including emergency call system, 24 hour emergency response, scheduled group transportation for shopping’s and outings / group recreation (marketing pamphlet). Assisted-…show more content…
Rehabilitation-Unit The Rehabilitation Unit at The Knolls is designed to help patients restore their maximum function and strength after a surgery or illness. The Knolls of Oxford Therapy Team is an experienced group of professionals and are committed to working with patients to rehabilitate them back to their previous level of function before a medical setback. This includes, but is not limited to: orthopedic injuries, joint replacements, strokes, cardiac recovery, neuro-muscular, continuous passive motion and more (marketing pamphlet). About strategic planning, one strategic plan that became very effective at the Knolls was bringing the therapy department in house instead of using an outside service. This allowed the residents to experience a more personal and consistent interaction with the therapists. This was an organizational change as well. The mission statement and vision statements guide management and direct care staff even in day to day activities (personal communication). 2) Population profile

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