Lowe's Successfactors Performance Feedback Process Analysis

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Lowe’s SuccessFactors performance feedback process follows a formal cycle that lasts one year with quarterly performance reviews that provide performance feedback to staff. The quarterly review process is important according to Cedrick Coco, Lowe’s Senior Vice President of Learning and Organizational Effectiveness because it ensures that people-change occur in line with organizational change (Power, 2011). The Lowe’s SuccessFactors performance feedback system ensures that employee performance goals are set in advance. Performance goals are based on SMART measures, meaning they are specific, measurable, achievable, relevant, and time-bound (MIT Human Resources, n.d.). Performance goals and measures are strategic and aligned with the overall

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