Island Health's Organizational Transformation: A Case Study

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Many pieces of evidence point out that storytelling could be a useful communication tool to support Island Health’s organizational transformation. Comments and data were collected based on the previously mentioned framework and are categorized into three groups: early stage (unfreezing), process stage (moving) and mature stage (refreezing). Late staff engagement and lack of clear change leadership in the early stage – When it comes to change management, interviewees think it should be led by the leadership team with support and advice from a change manager to obtain buy-in from St. Joseph’s staff as early as possible. Interviewees agreed that an organization has the responsibility of informing staff and communicating expectations as soon

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