Ccib Case Study

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Frankie called CCIB and reported that there are bugs at the facility, biting the residents and causing rashes. The facility did not have any hot water for three days, 2 weeks ago. And now they have a broken refrigerator, it has been broken for two days and up until today the food was sitting in it (including meat). The administrator, Donald, took the food to another facility, Pride, and is bringing it back for the meals they serve the residents. Frankie said that the residents are refusing to eat the meat and food. Donald tells them that this is all they get, that or the rotten fruit. She noted that the licensee knew CCL was coming (10/01/15) so they hastily made it look good, including putting a door back on a resident's room that had been

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