911 Emergency Systems Straining
310 Words2 Pages
'Butt dials' 911 emergency systems straining
According on a research done by Google, says there is a significant percentage of calls "but calls" that are affecting the emergency care system. 911 emergency dispatchers not only have to deal with urgent calls, callers from frenetic people but also with the accidental calls. San Francisco, it is a city with a high number of calls ; therefore, explain the increase in emergency calls in the city. Often, these calls are made by smart phones that are put in pockets or user's bags. Emergency dispatchers are in the task of returning calls and often fail to communicate and time it has being consumed. For the emergency dispatchers it is difficult to determine if the call is a call for help or