Executive Summary Raffles Medical Group Ltd (RMG), established in 1976, is one of the leading private healthcare providers in Singapore that offers integrated healthcare services. Headquartered in Singapore, RMG ventured into Hong Kong, Shanghai and Indonesia in the earlier years and is looking into Japan market in the near future. It also maintains a network of overseas clients in Vietnam (Raffles Medical Group, 2015). The group owns and operates a large network of family medicine clinics, a tertiary